All Systems Operational

About This Site

IT staff will update this page as soon as we become aware of any widespread outages.

Adobe Creative Cloud Operational
Appalachian Technology Service Desk Operational
AppState Careers Site (PeopleAdmin) Operational
APortfolio Operational
AsULearn Operational
Authentication Operational
Active Directory Operational
App State Single Sign On (Shibboleth) Operational
Duo Authentication Operational
Banner Services Operational
Banner Operational
Banner Web Self Service Operational
WebFocus Operational
Google Services Operational
Gmail Operational
Google Chat Operational
Google Drive Operational
Google Calendar Operational
Google Workspace Operational
Campus Printing Operational
DegreeWorks Operational
Drupal Operational
Networking Operational
Wireless Operational
Cisco Secure Client AnyConnecty VPN Operational
General Networking Operational
Online Computer Labs (uDesk) Operational
Other Services Operational
Password Manager Operational
Phone Services Operational
Security Event Operational
TimeClock Plus Operational
YoMart Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

AsULearn system maintenance Oct 30, 2025 01:00-02:00 EDT

We will be undergoing scheduled maintenance during this time.
Posted on Oct 23, 2025 - 07:38 EDT
Oct 25, 2025

No incidents reported today.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Amazon Web Services (AWS)
Resolved - This incident has been resolved.
Oct 21, 09:14 EDT
Monitoring - ITS is closely monitoring an Amazon Web Services Outage in the US-EAST-1 region. These problems are impacting multiple services that depend on AWS infrastructure. For real time updates on this situation please refer to the AWS Health Dashboard: https://health.aws.amazon.com/health/status
Oct 20, 12:07 EDT
JAGGAER (YoMart) Performance Issues
Resolved - This incident has been resolved.
Oct 21, 09:13 EDT
Update - Update from JAGGEAR support Mon, Oct 20, 2025 at 1:32 PM:

JAGGAER is actively monitoring the ongoing AWS service outage affecting the us-east-1 region. While our environments have been largely unaffected, we have recently observed a small number of application servers impacted by this AWS issue.

Thanks to our highly available architecture, user impact has been minimal and temporary. Some users may have experienced brief errors when accessing JAGGAER applications; however, refreshing the page or starting a new browser session has typically restored full access.

Our Cloud Operations team continues to closely monitor the situation and will take any necessary actions to maintain service stability. We will provide additional updates as information becomes available from AWS or if any change in impact occurs.

Thank you for your patience and understanding.
Oct 20, 13:47 EDT
Investigating - JAGGAER US PRODUCTION Environment began experiencing performance issues around 12:37 PM EST today, October 20, 2025.
We are actively monitoring this issue and will post updates as they are released from JAGGAER.
Oct 20, 13:32 EDT
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
ASULearn storage outage
Resolved - This incident has been resolved.
Oct 15, 14:56 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 08:01 EDT
Identified - An issue with the storage system for ASULearn has been identified. We are working to failover and should have services restored shortly.
Oct 15, 07:27 EDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025
Network Issue
Resolved - This incident has been resolved.
Oct 13, 10:34 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 10:05 EDT
Investigating - ITS is investigating issues with the campus network.
Oct 13, 09:49 EDT
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

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